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Agreement. By accessing or using our website and services, you agree to these Terms of Service.
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Services. We provide operations consulting, automation guidance, and support-related services as described on our website and in proposals.
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Eligibility. You must be able to form a legally binding contract to use our services.
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Scope of work. Specific deliverables, timelines, and pricing are defined in written proposals, statements of work, or invoices.
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Client responsibilities. You agree to provide timely information, access, and approvals required to perform the services.
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Communication. You agree to provide accurate contact info and respond reasonably to requests needed to complete work.
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No unlawful use. You may not use our services to violate laws, infringe rights, distribute malware, or attempt unauthorized access.
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Intellectual property. We retain rights to our tools, frameworks, templates, and know-how unless otherwise stated in writing.
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Client materials. You retain rights to your data and content you provide; you grant us limited permission to use it only to deliver the services.
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Confidentiality. Both parties agree to keep confidential information private and use it only for the purpose of service delivery.
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Third-party platforms. If the work relies on third-party services (Shopify, email providers, automation tools), their terms may also apply.
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Fees & billing. Fees and billing terms are set in writing; invoices are due as specified on the invoice.
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Late payments. Overdue balances may result in paused work until payments are current.
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Change requests. Requests outside the agreed scope may require revised timelines or additional fees.
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Disclaimer. Services are provided “as is” and “as available”; outcomes may vary based on client systems and constraints.
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No guarantee of results. We do not guarantee specific revenue, performance, ranking, or business outcomes unless explicitly stated in writing.
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Limitation of liability. To the maximum extent allowed by law, our liability is limited to amounts paid for the services in the relevant period.
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Indirect damages. We are not liable for indirect, incidental, or consequential damages (lost profits, lost data) where allowed by law.
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Termination. Either party may terminate according to the written agreement; outstanding fees for work performed remain payable.
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Suspension. We may suspend access or services if misuse, security risks, or non-payment occurs.
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Governing law. These Terms are governed by applicable laws based on our operating jurisdiction unless otherwise required.
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Dispute resolution. Parties agree to attempt good-faith resolution before filing formal claims.
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Updates. We may update these Terms; continued use after updates indicates acceptance.
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Contact. For questions about these Terms, contact us below.
Email: support@skynexus-tech.com
Address: 9500 Ormsby Station Rd, Louisville, KY 40223
Phone: +1 (502) 753-6577